Testimonials Continued

Charlie supported us with our twins after we came home from hospital and had got settled at home. I can honestly say that she has been fantastic to work with and I could not recommend her enough. She was always there to chat and problem solve if we had any questions we weren’t certain about and had lots of multiples experience, which was key for us. Equally, we felt completely comfortable leaving our twins with her overnight to help us get a much needed night off in the early days. We initially had planned to work together for 6 weeks but so far have ended up working together for nearly a year. It’s been brilliant to get to know Charlie and to let her support and care for our family.

Charlotte was recommended to us by a friend and she was the best thing that happened to us while our children were young! Charlotte is extremely skilled and knowledgeable in caring for babies and so we felt confident to catch up on much needed sleep while our daughter was in safe hands. Charlotte worked initially as a night nanny for us and she subsequently completed sleep training with our daughter, this worked so well that we asked Charlotte to do the same with our second child.

We felt reassured that Charlotte listened carefully when we told her about our child’s own needs and medical requirements. Charlotte was able to take this information on board and care for our daughters in an expert fashion. She offered us the most valuable advice that made such a difference to all of our lives! We adopted routines and plans set by Charlotte and each one had a positive impact. We were quite nervous about the prospect of sleep training, but Charlotte put our minds at ease and she carried out the training in such a sensitive manner. The training was a real success and we felt that our daughters were so well cared for throughout. Both daughters were very “at ease” with Charlotte and that made my husband and I feel so reassured.

We would recommend Charlotte, without hesitation.

3 Years after Charlie looked after our daughter we were delighted to have her back to help us with the first few weeks with our baby son.

Charlie is such a calm and supportive presence, she understands the anxiety any new mum has and isn’t overbearing in anyway, just a huge help and relaxed company. It was like having an old friend come to stay – except one who will give you a full night sleep and is a fountain of knowledge on babies. The other great thing about Charlie is she won’t overload you with advice but offers just helpful tips when asked or if she can see you particularly need help on something.

We couldn’t recommend her more. We will miss her very much – she was a brilliant person to have in our lives during such a special moment for our family. Anyone that has her help is so lucky. Both our kids sleep like a dream and whilst we’ll never know for sure whether this is genetics or Charlie I can 100% say she helped us be the most relaxed parents possible during those first months and enjoy the experience as much as possible.

We were lucky enough to have Charlie recommended to us. Charlie worked as a night nanny for our baby for a minimum of 3 nights per week, for several months. We felt completely comfortable leaving our daughter in her expert care overnight. Charlie has a warm and nurturing character and we felt that our daughter was in the best hands. During this time we asked Charlie for plenty of advice regarding sleep, routine and weaning. She is extremely knowledgeable and each piece of advice gave us a positive impact.

Charlie then provided a sleep training service for our daughter. We had heard horror stories about sleep training and so we were quite anxious about what to expect. We were delighted when the whole process was calm, relaxed and hugely successful! Charlie was very sensitive to our needs and listened to our concerns and we felt entirely comfortable throughout. Our daughter responded to the sleep training very quickly and we were over the moon that Charlie was able to achieve such a great outcome.

We would unreservedly employ Charlie again. She is trustworthy, extremely skilled and knowledgeable.

Charlotte was a fantastic night nanny for us between February 2018 and April 2018. I felt totally at ease leaving my newborn with her overnight, and her presence helped me get some much needed rest. She also provided wonderful company (and cups of tea!) during night time feeds. I particularly liked that Charlotte used her initiative a lot, deciding not to wake me unless my daughter was particularly unsettled, and she was happy to give expressed milk bottles. Charlotte was reliable and always an uplifting presence. I wouldn’t hesitate to recommend her to anyone wanting a superb nanny, night or otherwise.

We contacted Charlie, after a personal recommendation, when we were both thoroughly exhausted from caring for our twin boys.

The twins were born eleven weeks prematurely and we spent three months in a neonatal unit in hospital, before returning home. One of the boys suffered with an oral feeding aversion so had a Nasal Gastric (NG) tube fitted for milk feeding. Latterly a Percutaneous Endoscopic Gastrostomy (PEG) tube, inserted directly into his stomach, with milk supplied via a medical pump at reduced rate. Due to the nature of his feed regime we were setting an alarm every 4 hours to turn his machine pump on/off, as well as waking to feed our other son who was following a ‘normal’ bottle feed regime. We needed some quality rest and so contacted Charlie, who was very approachable and thankfully available to help us.

From the moment we met Charlie we were immediately reassured by her friendly but professional manner. It was clear Charlie was extremely experienced, very natural, genuinely interested and keen to get up to speed caring for our twins. Immediately Charlie took control and gave us our much needed sleep back. With minimal input from us as parents. Charlie was confidently able to do our son’s NG and PEG feeds, as well as medication via ‘the tube’. This did not phase Charlie in the least and she expertly dealt with the NG/PEG regime throughout the night. On occasions when our son had been poorly, Charlie alerted us when she was concerned, so we felt comfort in knowing that Charlie was watching so carefully over the twins. In the morning Charlie’s handover was excellent and a diarised note of everything she had done throughout the night was provided to us.

Our twins are now thankfully both thriving and the underlying medical issues have resolved. In addition to the night care Charlie provided, she has also cared for our boys on several occasions and we have felt totally confident in leaving our boys in her care. We have nothing but utmost praise for Charlie and would highly recommend her.

They say that every child is different and nothing could be more true for my two. William arrived on the 16th July 2017, and in complete contrast to his big sister Elizabeth (2.5 years) he was loud, hungry and fussy. My memories of the early days with Izzie were of a calm, and content baby. The first six weeks of dealing with a new baby, and a toddler were hard, especially when Izzie declared she wanted to ‘wear big girl pants’ and went down with Chicken Pox. I recall constantly questioning myself, what had I done with Izzie, why was it so different with Will, was I doing something wrong – I should be able to do this, I’d done it before, after all. I was struggling (sleep deprivation was starting to take hold) and I needed help.

Hence my call to Charlie. I wasn’t expecting miracles just help with a rough routine (it was early at 6 weeks) sleep triggers, feeding times.

Charlie arrived – just her presence seem to have a calming effect on Will. He snored throughout our first session! Charlie helped me focus on the positive, and helped me identify patterns in Wills behaviour, that led to a routine that worked for everyone. Not everyone likes a routine but with a toddler, and a husband that travels regularly – it is my saviour.

I loved the fact that I could email / WhatsApp my ‘Will diary’ on a regular basis – sometimes much easier than a call. Charlie would help me identify patterns, answer any questions, and make suggestions. Her responses were always well thought through, and timely.

I could not recommend Charlie highly enough. She helped turn my screaming banshee (we didn’t name Will for the first six weeks, and so he was known as the banshee!) into a very happy little boy, who arguably is now calmer than his sister was at the same age.

Charlie had been recommended to me when I was having a terrible time with my first daughter not sleeping. She totally transformed our lives with the fantastic support and amazing results she had in managing to get her to sleep through the night. I just wished I had known Charlie earlier! So when I became pregnant with my second daughter I knew that I wanted Charlie to help us firstly with regular respite nights to allow me to get some sleep and cope with a young toddler and newborn baby to the best of my ability, and then moving forward to help me get my youngest into a better sleep pattern much earlier on to try and avoid ending up in the same situation I did with my first.

Having that level of support from Charlie from when Emily was just a couple of weeks old made all the difference to us this time round. It gave me some much needed rest and I could completely relax knowing that Emily was in such good hands. Emily seemed totally at ease with her from the first night onwards. Charlie was also a great support, always willing to listen to the challenges we were facing and suggest ways to try and help. She suggested ways to improve sleep routines as she got older too and was also incredibly patient with me when I slipped back into bad habits from time to time! Having Charlie’s help during those first few months was the best decision we made, and I really can’t recommend her enough.

Charlie worked for us as a night nanny from June until September 2017, caring for our newborn twins. Having met Charlie previously when she helped us with our eldest son when he was a few months old, we contacted her again as soon as we found out that we were expecting twins second time around.

Charlie’s vast experience and knowledge of all aspects of newborn care and baby sleep patterns sets her apart from others in her field and makes her a very reassuring person to have around. As well as caring for the twins throughout the night so that we could catch up on sleep, Charlie gave us so much help and advice when we chatted at the beginning and end of each shift, helping us to navigate our way through the first few months of juggling two babies and a toddler. Her advice was invaluable in helping us to get the twins into a good routine, which really paid off, as by the time she finished working for us both babies were sleeping through the night. Our eldest son also loved her and she gave us lots of helpful tips and advice on dealing with his sometimes challenging toddler behaviour!

Charlie is fantastic night nanny and we would highly recommend her to other families.

Charlie looked after Ava during the nights from her first night at home until she was 3 months old Monday – Friday. It was a godsend. Charlie has a clam and reassuring presence that meant even for me as a first time mother I instantly felt safe and secure in handing over our baby to her. It was such a relief to be able to switch off. Charlie is knowledgeable and offers advice when asked, but doesn’t take over, she knew how important it was that I bonded with my baby and was able to listen to my mother’s instinct without feeling that she knew better. But if ever I asked for tips or advice she always had great suggestions that worked.

She is a very easy and relaxing person to be around and it didn’t feel like and intrusion. I highly recommend her services.

I’m a mother of twins and Charlotte was our night nanny from when they were 4 weeks old for a couple of nights a week, until they were 4 months or so. I found Charlotte to be a very knowledgeable and calm person, always putting the needs of the twins first. She was a great sounding board when I thought one of the twins had reflux and as we transitioned from breast milk to formula, giving me advice and tips along the way. Those extra hours of sleep in the early days was so important to me so that I could feel at my best to look after the twins, I’d highly recommend her.

Charlie has been incredible helping with the occasional night with our first baby. Her natural ability….tips (following all my questions) and the fact that she just fitted into the household is exactly what we needed. I highly recommend her.

Charlie started working with us as a consultant when our twins were 11 months old. Our little boy was refusing to eat any solids, our girl was pretty inconsistent with solids and they were waking a lot at night. We kept being told not to worry and they would get there but we were not convinced and finding still breastfeeding them exhausting. Charlie visited us twice for about 2 hours each time and the rest of the contact was by phone or email.

She pinpointed the problems and within a few weeks both kids were eating solids, night time waking was reduced and we had sleep trained them. It was not easy but Charlie was patient, warm, empathic and completely understanding of how hard the process was at times. It was such a relief to be able to really go through our routine with someone and talk at length about what to do. Charlie gave us options for routines and was never pushy. We would recommend her in a heartbeat and we honestly wish all struggling parents had someone like her to come alongside and guide them. Our family cannot believe the changes she has wrought in a relatively short space of time and we are so grateful to her.

When my daughter was a couple of months old we were really struggling with her. Lots of crying for no obvious reason. My sister recommended I called Charlie as she’d looked after both her children during the day and also sleep trained one of them. Charlie came to see us for an initial consultation to discuss the problems we were having and the best way forward. Even on that day she managed to get my daughter to nap in her cot which I had failed to do on many occasions! I was desperate to get into a good routine and Charlie was amazing with that. She did various nights for us but gave lots of advice for daytime routine too and that was really key to improving the nights.

She stayed on and off from my daughter being 10 weeks until a week of sleep training at 7 months. The week of sleep training not only resulted in my daughter sleeping through the night but my partner and I were both ill and having Charlie was an absolute God send. We gave her a key so she could let herself in at 9.30pm and we were already in bed knowing we’d have a full night’s sleep – bliss! My daughter instantly bonded with Charlie and she was absolutely brilliant with her. She has looked after her during the day as well as nights and also a couple of 24 hour periods.

Charlie is great company and really helped me through some tough times with a baby that was quite a persistent daytime crier. Being able to chat to someone so experienced was invaluable. Having a good night time routine was essential for us having the energy to cope during the day. If I go on to have more children I will be booking Charlie in again with no hesitation!

Charlie worked as a night nanny for us for several weeks, to help with our little boy who was four months old. She was absolutely fantastic! She clearly adores babies and was so enthusiastic about her work, as well as being extremely knowledgeable. I would highly recommend Charlie to other families!

I was about at the end of my tether when Charlie came highly recommended to us. Our daughter Ella was 6 months old and her sleeping had been getting worse steadily and we had got into a number of bad habits that I just couldn’t seem to break. Ella would only fall asleep breastfeeding and would wake 9 times out of 10 as soon as I transferred her to the cot. If she did go down she would wake usually within the hour. I was exhausted.

Charlie came to us and not only gave us some much needed respite, she got Ella sleeping through the night, giving me back my sanity! Charlie was fantastic with Ella, whom adored her. She also was very understanding and patient, working with us to provide a plan that we were able to stick to. She has been incredibly supportive since and has provided guidance and answered my many questions when they’ve come up. I can’t recommend Charlie highly enough.

Charlotte revolutionised our world!

We contacted Charlotte out of desperation to help our 7.5 month old son learn to be a better sleeper and sleep through the night. M had been a terrible sleeper since birth, waking every few hours, either needing to be nursed or fed back to sleep, or endless dummy put-back-in’s. It was wearing us all out, making us miserable and most of all affected M’s health as he couldn’t rest when needing to recover from colds or coughs. From the initial telephone consultation with Charlotte I felt assured that we’d found the right person to help us all get a better night’s sleep.

Charlotte visited our home a week before the sleep training started to introduce herself, review our current routine, talk through the problems we were having and how she would go about making M a better sleeper. We found this really useful to put any questions we had to Charlotte before the training started. It was also lovely to see how well she interacted with M, she clearly adores children, and we instantly felt relaxed.

We were naturally anxious about the training as all of M’s sleep props would be removed, no dummy, no music etc. but Charlotte immediately put our minds at rest. She talked through how the process would work and what to expect. Charlotte tweaked our day routine which helped M increase his food intake and instantly meal times became less of a battle. Charlotte was extremely thorough during the sleep training week, when we were left to put M to sleep on our own, there were even comprehensive notes for what to do when things didn’t go to plan and M struggled to settle during the sleep training week. We felt so reassured having such support and it gave us the confidence to continue teaching M the methods Charlotte had put in place.

My husband was sceptical and really didn’t believe M would sleep for 11-12hrs by the end of the 5 nights that Charlotte was with us.  By night 5, M was sleeping 11.5 hours without waking!

It is like we have a different child. We are all so much happier and feel quite indebted to Charlotte for turning our lives around. Charlotte taught M to self-settle, so when if he does wake up in the night, he can get back to sleep himself. When we now put M to sleep, we draw the curtains, say goodnight and walk out the room. It really is amazing and feels like a weight has lifted off our shoulders, when we used to dread bedtime

Charlotte was always extremely professional, positive, and re-assuring; we have so much to thank her for. She went beyond our expectations and by night 5 we were sad to say goodbye. We cannot recommend Charlotte enough; she is truly brilliant and has really helped make us a happier family.

I hired Charlie as a temporary nanny for a few months while I was recovering from illness, from when our daughter was 8 months old until she was 11months old. Our daughter warmed to Charlie straight away and so did I. She is a natural with babies. Not only is Charlie friendly and caring, she has an air of confidence and calm that immediately put me at ease. I trusted her entirely and found her to be very knowledgeable.

I loved that I could ask her for her expert tips and guidance on weaning, sleep and other baby related issues! Charlie is very proactive and gave our daughter lots of time outside in fresh air and opportunities to play with other children and to go on new adventures. She used her time well, helping out with housework when our daughter was sleeping for example. Charlie is reliable, flexible and organised, I’m impressed at how she manages her busy schedule. Charlie is the most wonderful nanny and I highly recommend her.

Charlie came to help me with my 6 month old twins who, a month before she came, were each waking at least once a night. When it was time for Charlie to come they had both, typically, made huge improvements and were almost sleeping from 10:30-7am without waking. However, I would have had Charlie anyway as she was invaluable. I gained so much confidence in how to deal with babies that wake in the night and after she left and inevitably one woke up, I used her methods and got them back on track quickly.

I must have asked her over a million questions on everything from high chairs to meal ideas and am now in possession of all the answers!

It was so lovely to have someone so competent, approachable and knowledgeable to chat with and her manner with the boys was spot on perfect.

Charlie is quite simply someone every mother would benefit from having in her house and her ability to bond with everyone around her makes her a complete pleasure to have in your home.

I feel incredibly lucky to have met her and so pleased my boys got the benefit of her experience.

Charlie had a gentle, confident way with my baby and was a calming influence on the baby and myself. She was attentive to me and my baby’s needs and provided the appropriate environment for play, interaction or rest as needed. Charlie really helped me to start bottle feeding my baby with expressed milk, something I had previously been unsure of doing. I was totally confident to leave Charlie in charge of my baby while I was busy or away. I would ask Charlie to work with us again when we need help in the future.

Charlie worked as a night nanny-share, caring for twin boys (born September 2014) from mid-January 2015 until the end of March 2015. Charlie worked 2 nights and another nanny worked 3 nights per week. Charlie is a lovely, bubbly person who has a very flexible attitude and happy to fit into whatever routine is being followed.

She has lots of advice which is tailored to the particular situation with practical suggestions on how to change or improve things. She is very experienced at looking after multiples. Following on from the initial placement, Charlie carried on with the occasional night on an ad/hoc basis between April and July 2015. I would thoroughly recommend her as a nanny.

‘Charlie worked for us after our second son was born. I cannot say enough great things about the care and help she provided for us during the time she was with us. Charlie was not only professional and very experienced but she has a quality to the way she works that allows you to be assured your baby is in very capable hands. She would always arrive in plenty of time to take over, would listen well and worked with us as a family to achieve what worked for us.

She did not push any particular method on us but had great insight and suggestions in areas. She performed her duties with ease and often went beyond those when she had a spare moment or two. Whenever it was time for her to leave, I felt incredibly well set up for the rest of the day; bottles would be cleaned and ready to go, laundry done, folded, and put away, a diary set out to refer to with any information I might need for later.

To say the very least we missed her help when she was gone and I wish I had scheduled for her to stay with us for longer’.

‘Charlie worked as a night nanny for us over a period of six weeks (Dec 2014/Jan 2015). Charlie was absolutely brilliant helping us with our premature baby. She is very friendly and easy to talk to. She was a natural with him and knew exactly what she was doing and even gave us some tips.

We felt very at ease leaving Charlie with him and she discreetly brought him to me for feeding during the night. She was very reliable and always on time. We were also very grateful that she came a couple of nights early so we could pop out for supper, a real treat! I would highly recommend Charlie to anyone’.

‘Let me assure you that you would be hard-pressed to find a better candidate for employment. In the four months that I knew Charlotte as a night nanny, she truly became a part of our family. She began watching my three baby triplets at just six weeks old, on their discharge from hospital. This was no small feat. She was an integral part of our house in those early months, working several nights a week to give me much needed rest following their birth. Of Charlotte’s strengths – and there were many – her greatest was her ability to create a routine.

The boys were feeding and sleeping consistently through the night by sixteen weeks. Although this is not guaranteed! She conducted herself professionally, respected confidentiality, and offered the highest standard of childcare. She was actually a pleasure to have around even though I spent most of her shift asleep! Charlotte was extremely organised and the babies’ room and equipment was always tidier than when she arrived. I sincerely hope that someone else benefits from her warmth, attentive care, and inviting personality. I do not plan any more children after triplets! But, if I did, then Charlotte would be the first person that I called’.

‘Charlie came to help with Isabel and Toby when they were 15 days old. Our twins were 6 weeks premature so very delicate and of course precious to us, as all children are to their parents. Charlie helped us at the beginning one to two nights a week, over a period of 4 months between July and October 2014, so we could get some sleep. It was not difficult to trust Charlie with the children as she was very professional and had a wealth of experience.

She also was very discrete and made me feel at ease whilst expressing and breastfeeding, fitting in at home well. Later on, Charlie did some days for us as well while I went to work and I felt confident leaving her with the children who she enjoyed taking out to the park and on trips. I would recommend Charlie as a nanny’.

‘We had the pleasure of Charlie (Charlotte) Hurst’s vast experience and care with our twins over a period of 6 weeks in June – July of this year. Charlie was highly recommended by a close friend and we could not have been more delighted with her services. Our twins were born one month premature and after a 12 day extended stay in the Neo Natal Unit we required assistance on our arrival home during the evenings with them. Charlie is very experienced with the care of multiples and performed all her duties with the upmost competence while displaying a very calm demeanour.

Charlie gave excellent one on one attention to our twins as required and was also a vital information giver to myself who by my own admission was a very inexperienced Mother. We could not have been more grateful for this at what you can imagine was a very daunting time. It is without reservation that I would recommend Charlie to any parent/family. She is an articulate, well presented young lady with a wealth of experience. She fitted into our family instantly and our twins warmed to her on the first night she started with us when they were only 4 weeks old’.

‘We contacted Charlie when we realised that actually some help once our twins arrived home would be absolutely essential – we are really glad we made that call! Charlie arrived the night we brought our twin boys home from hospital, she was great to have around during our first few sleep deprived weeks and months, caring for our boys just as we would.

Charlie looked after our boys with care, providing cuddles and support and with her knowledge of caring for babies, gave us immense peace of mind whilst catching up on sleep and eventually we made it out for the odd meal/evening out. Charlie was a much-needed help with the never-ending routine of feeding, winding, changing, settling and sterilising during the early days. We are thrilled to have found help looking after our twin boys with Charlie and would highly recommend her in the future’.

‘I booked Charlie for a trial night to care for my twins in January 2014. I had used a couple of other night nannies and they were alright, but Charlie was definitely the best by a long way; she asked lots of intelligent questions and she handled the babies with confidence. I was completely reassured and after only one night I booked her to do one night a week for a couple of months. Charlie ended up helping me with my twin girls for around 5 months.

Her professionalism, efficiency and expertise were invaluable, particularly in helping us get the babies sleep through the night. She is easy to have around, extremely tidy, has high standards of cleanliness and is lovely with the babies. She really made a massive difference to us and I would have no hesitation in either recommending her or using her again. She had some great suggestions for sleep training and gave me a badly needed break at night to sleep. I had no concerns whatsoever in leaving my babies in her sole care through the night, knowing that if there ever were any issues, she would wake me if needed. I can’t recommend her highly enough’.

‘Charlie was our night nanny when we had our first child in 2011. When I fell pregnant with my daughter in 2013, I booked Charlie in with plenty of notice because I knew from my last experience how much of a significant difference she made to my well-being in the weeks and months after birth. My second baby was a better settler so I didn’t need Charlie as much, although I knew I would want her to stay to the point of sleeping through the night. She is very flexible in this respect, we didn’t have an end date we just had an end “situation”! I sleep very, very well when the babies are in her care; I completely trust her. I have breastfed both babies, but I’m generally more than half asleep!

Charlie would bring the baby to me and nudge me awake, and sometimes I couldn’t remember if I was dreaming or if it had actually happened! She was fine with me in this half-conscious state, no criticism at all.  She’d bring me water, take the baby away to change and settle her and let me get back to sleep as quickly as I could, which made me a much more rational person. She’s also very discreet and intuitive; she will be how you want her to be: if you want to chat, she will, but she knows if you are tired and just want to be left in peace. I completely trust her and would recommend her to anyone – she is a real gem!’

‘Charlie cared for our new born baby as a Night Nanny in August 2013. Charlie was really great. We are very grateful. She did all that she promised, she was professional, easy to work with and we would happily engage her again’.

‘I would recommend Charlie as a night nanny. She has come to work for us for a few nights a week over a 6 week period. She is friendly, confident with newborns, easy to get along with, and fits well and unobtrusively into a house routine. She is happy to do whatever routine / baby care the mother wants, as well as other household chores she can help with overnight (washing etc). I wouldn’t hesitate to use her again’.

I’m not sure there was a single thing she couldn’t answer. I’m a very private person but I really enjoyed the company of being able to chat to someone in the middle of the night whilst I was breast feeding. Normally my eyes were propped up with matchsticks and my husband is not really at his chattiest at 1:30 and 4:30am. I felt at ease knowing that Charlie had worked for many other families with twins and I knew my two would be in safe hands. It was amazing being able to put ear plugs in and only be disturbed if I needed to feed them. I would without doubt recommend Charlie to anyone’.

Later as I progressed to bottle feeds, Charlie would prepare the formula/breast milk and sterilise the bottles afterwards. I was able to get some much needed sleep and relief from the responsibility of listening out to the monitor through the night. Charlie’s skill is in listening to what a mother is trying to achieve and then gently helping her to obtain that goal with suggestions and advice from her wealth of experience. She is also a lovely, friendly presence in the house. I would recommend her to any new mum looking for some night time reassurance and support’.

Nothing was every too much trouble for her. Our son was born 9 weeks early therefore spent the first 5 weeks of his life in hospital. Initially we booked Charlie for 10 nights over five weeks but we actually employed Charlie twice a week for three months as our experience was so good! Charlie’s role was primarily to look after our son during the night and allow me to have a good night’s sleep. She would wake me to feed him (our son is solely breastfed) and then I would go back to bed and she would wind and change him. In the first month, considering he was feeding every 3 hours and winding and changing could take an hour, it was pure luxury for me to sleep well.

Over the 3 months that Charlie was with us, it became evident that her role was much more than just allowing me to have a good night’s sleep; she helped me establish a routine and in particular taught our son to sleep for longer periods through the night without waking for a feed. Experienced and knowledgeable, Charlie offered her support and advice to overcome any problems we encountered. I always felt supported by Charlie, she was very considerate of what we wanted and fitted in with our way of parenting’.

Charlie was fantastic, she was observant to this and used her excellent communication skills to put me at ease and allowed me to gradually hand over more tasks to her. She is proactive rather reactive, always cheerful and very efficient. On several occasions after she left my home I would wonder what to do as everything was set up for the day ahead! Charlie was able to calm my twins when they were upset and always remembered each individual child’s likes and dislikes. She was also a big hit with my five year old. Charlie was flexible in the hours she could provide and also worked at short notice when I was taken ill and needed assistance’.

The guidance from Charlie was clear and structured and was not as stressful as we had feared. Charlie has a great rapport with children and a confident approach which really works. We highly recommend her childcare services’.

She has a very easy nature and I enjoyed our days with her very much. She seemed to fit right in without invading our space and got us into some useful habits without us feeling we were being told what to do! Despite her youthfulness she was hugely competent and I would recommend her to new mothers wholeheartedly’.

She met with myself and my husband previously to discuss how we wanted her to care for Emma and listened to our needs whilst also providing advice as required. She had excellent time-keeping and arrived promptly for the night shift and, as I chose to bottle-feed, Charlotte made up the baby’s bottles and spent time getting to know our daughter. Charlotte stayed with our daughter throughout the night, monitoring her and keeping a detailed record of sleep times, feeds and changes.

In the morning Charlotte carefully washed and dressed our daughter as well as washing and sterilising the bottles ready for the day. Charlotte is responsible, adaptable and approachable with a very caring and friendly manner. Her personal qualities and professional skill-set left us with no doubt that we had chosen the right person for the job. I am very pleased to highly recommend Charlotte in any child caring capacity as she is a totally reliable, trustworthy and excellent Night Nanny’.

She was very reliable and always on time. Charlie willingly worked to the routine we had implemented for the boys and was very capable with, and loving towards, them. Charlie made sure all the bottles and other baby equipment were ready to use the following day. I would recommend Charlie as a Night Nanny’.

Charlie would spend as much time as was needed to feed and settle our daughter, take care of any nappy changes, crying, all the sterilising and making up any bottles as needed. We felt totally comfortable and at ease with Charlie staying with us and fully trusted her to be in sole charge of our newborn baby. She is very organised and dedicated with a real passion for babies. I would have no hesitation in recommending Charlie’.

We found it easy to trust Charlie with our baby as she is very gentle and calming. She had some good suggestions to promote sleeping but was not intrusive or forceful. After about 4 months he began sleeping though the night and therefore we no longer needed Charlie as a night nanny. However, Charlie now childmind’s him at least once a week and he is always full of smiles when I collect him. I have recommended Charlie to my friends and would do so for anyone who is looking for a trustworthy nanny and some sleep!’.

I was confident leaving her in sole charge in between feeds. She has been punctual and reliable and has helped on several occasions outside of her contract. We trust her implicitly and are very appreciative of her specialist knowledge in sleep training and Early Years learning’.

Charlie was the only nanny who requested us to outline our goals in relation to the twins, and has helped us successfully achieve them. Charlie proved to be both flexible and adaptable, especially when the twins were in hospital. I feel that Charlie eliminated the anxiety at an early stage for me, in relation to leaving the children in someone else’s care’.

Charlotte cared for our daughter for three years, totally organising her days and buying and preparing her food and clothes. Charlotte is the best nanny you could ever wish for your child and your family – children love her. She is completely trustworthy, patient, honest, kind, hardworking, thorough and reliable. I would whole heartedly recommend her and know that any family would be extremely lucky to have her – their child will love and trust Charlotte’.

Some of Charlotte’s particular strengths include having the ability to work on own initiative, ensure a safe environment, work within a routine, nutritional needs and communication skills. The above list is by no means exhaustive but one additional strength that springs to mind and which should, probably, be mentioned first is Charlotte’s ability to have fun with the children which they naturally love. In fact, all three of my children have grown to absolutely adore Charlotte’.

I was the envy of my friends who would watch Charlie feed and change my new baby as if she were her own. We trust Charlie completely with our daughters, we call her our very own Mary Poppins ‘Practically Perfect in Every Way’. Whoever should employ Charlie in the future, we would say that their children will be in the safest and competent company we know’.