Testimonials
Mr & Mrs W Brock, December 2023
Charlie has been an amazing Night Nanny to our twin girls from around 6 weeks to 6 months old. She has been a great support and a fountain of knowledge for how to care for our twins and sharing her previous experiences whenever we have had questions or problems we were not sure how to resolve.
Charlie made us feel completely at ease and able to leave our twins with her knowing they would be in the safest hands which enabled by my and I to get some much-needed sleep!
Were so grateful for Charlie’s help and advice. We couldn’t recommend her highly enough.
Mrs A Carse, October 2023
Charlotte came to us on the first night we brought our son home from the hospital. She will be leaving us now that he is around 9 months old.
It has been wonderful to have her with us. Charlotte is brilliant with teh baby. She has a gentle, kind and capable manner which is very reassuring. Our little boy has been very happy with her.
She had him sleeping through the night at an early stage and he is able to settle himself.
Charlotte also gave us so much advise; her knowledge of babies is a goldmine and she is always ready to share her experience.
We are so greatful to have been so fortunate to have had her with us, we cannot imagine anyone better. We will miss her so much.
Mrs C Putman, April 2023
Charlie came to help us with our two-year-old who had never slept in his own bed, and was still breastfeeding throughout the night. We had numerous conversations on the phone and Charlie came to our house to meet our son before hand. We instantly felt like we could trust her, so kind and nurturing. We had total confidence in her.
Charlie stayed with us for five days in total, talking us through every moment and keeping a detailed journal. There were huge improvements even on the first night and by night 3 he was sleeping through! Even once Charlie had finished and gone home, she was still so supportive and helful as we all got used to our new routine.
I would 100% say that she has changed our lives as a family! I can’t recommend her highly enough
Mrs K Matchham, February 2023
I can’t recommend Charlie highly enough. Charlie was brilliant from the moment I first touched base with her before our baby was born. She came back quickly with dates and this really helped us plan.
After our baby arrived Charlie was fantastic. She slotted into the routine of our family and helped look after our baby with happiness and care for baby and mum.
We loved having Charlie help us with out transition from a family of 4 to 5.
Thankyou Charlie!
Mrs S Hepburn, January 2023
Charlie was with us from June 2021 until December 2022 helping us get our baby boy into a good sleep routine, and then overnight childcare when needed.
We found Charlie to be very caring, attentive and knowledgeable and wouldn’t hesitate recommending her to others or using her again.
She was fanstastic the entire time and we were extremely sad when we no longer needed her.
We still keep in touch now and she is on our ‘go to’ list should we need any nighttime childcare cover! She is fantastic!
Mrs F Crowley, October 2022
Charlotte was a real asset to us and our family in the early days after our twin girls were born. She was reliable, always timely and very personable. She not only helped to give us a much needed break but she really helped us to get into a routine where the twins were sleeping through the night within a matter of a couple of months with her excellent advice and structured approach.
Ms A Gardner, June 2022
Charlie has been an invaluble support to me for the first 3 months of my little ones life. Not only is Charlie amazing with Jasper, but she has provided emotional support and sanity with advice and guidance when asked. I trust Charlie implicitly and would recommend her without a doubt!
Mrs J Belton, March 2022
I was waking every 1.5h with my 7/8month old son Jack to feed him – completely unsustainable and I was at my wit’s end.
Charlotte gave me a consultation, where we walked through everything; naps, weaning, mood, teething, going back to work and Jack going to childminders, and we worked out a holistic plan together, tailored for us.
After just two days of following the plan, Jack was almost sleeping through the night – I couldn’t believe it! I had some other goals (moving onto bottle feeding, ditching his dummy) which we were able to achieve alongside getting him to sleep through the night.
Not only has it changed my life but also my relationship with Jack, I’m no longer scared of night times and I’m getting my identity back now I’m working again. Charlotte was there whenever I needed her and just so easy to work with. As a new mum it’s means so much to feel listened to and to shape the plan together so it works for you – it makes you feel confident. I cannot recommend Charlotte enough.
On a side note, getting support for sleep is an expensive outlay. However, Charlotte’s prices are far more reasonable than most, and having spoken to other people, the service and support we received was more holistic than those that are more expensive. It is also an investment – this has given me back my life, my health and my confidence and now I just wish I’d done it sooner. It is worth it!
Mrs E Tyrwhitt-Drake, January 2022
Upon meeting Charlie, we immediately felt that we could trust her with our little girl, and any difficult situations that migh tarise. She has a very can do attitude and came up with some helpful suggestions to improve our little one’s sleep. We are very greatful to Charlie for her support, and can highly recommend her.
Mrs L Hook, September 2021
Charlie worked with us for a number of months with our 3rd baby. She was absolutely wonderful. She’s friendly and helpful and very professional. Our son was very fond of her and our older 2 also liked her very much (she even helped settle them at night if needed). I would highly recommend her
Mrs H Brooks, June 2021
Charlie helped me from when my youngest was a couple of months old. Suffering from reflux, his sleeep was awful and Charlie both gently improved his sleep routine and allowed me to catch up on some much needed sleep! I would recommend her to anyone!
Mrs C Urraca, May 2021
After 2 C-sections and tongue-tied babies I was determined to make my 3rd baby a more pleasant experience, and contacted Charlie. She came very highly recommended, and no surprise there.
We first had a very long chat about my previous babies, my current situation and expectations. I loved her straight away. She is friendly, approachable, knowledgeable and warm. I felt understood and loved.
So we agreed 10 nights over a few weeks starting from the 2weeks post-birth once my husband PL ended.
D-Day arrived. I was quite apprehensive of leaving my new born baby in a different room with someone else, but wasn’t I wrong! That night I had the best sleep since the birth. Charlie settled him, and put him down. And when he needed feeding, she brought him to me. She would leave us until the feed was finished and then take him away to change his nappy and settle him.
She checked how we fed, help us with the latch and re-assured me about colic/reflux. It was invaluable to have that expertise and caring during the night. She would leave early in the morning, leaving my baby changed and asleep. Room tidy, and a notebook with every detail of the night. She was absolutely no trouble. Even brought her own drink!
Those “Charlie Nights” became the best, easier nights. We both (baby and me) rested and cuddled. And I was a much better mum there after.
I cannot recommend her enough.
Mrs C Milner-Smith, January 2021
Charlie helped us enormously to get our little boy into a good sleep pattern and didn’t just focus on the sleep but the whole day and has given us ongoing invaluable support and advice with regards sleep, rountine and weaning.
Our little boy was also premature and has cows milk allergy and Charlie was not in the slightest phased by this and helped us with this regard to help reassure as well.
Our little boy is now a really good sleeper, not yet sleeping through due to age limitations but his is not far off and he has given us about 7 clear nights and that is all thanks to Charlie.
I would highly recommend her and we are very likely to be using Charlie once again once our little boy is fuly weaned, to help us loose the dummy and to finish the sleep training we started.
Mrs L Pears, December 2020
Charlie was brilliant, knowledgeable and gave advice when needed. Our daughter was always very settled in her company so I felt comfortable leaving Charlie in Charge overnight.
We highly recommend her services. Third time round having some sleep at night makes the days so much easier when you have three under 4 year olds!
Mrs E Bingham, September 2020
Charlie has been fantastic; a lifesaver for two working parents coping with an 8 month old who did not want to sleep! We are not first time parents (our first is 4 years old) but, as Jennie and Charlie pointed out regularly, no two children are the same so what worked for No 1 was not working for No 2..
In that vein, Charlie provided great support in trying to work out why our 8 month old was waking so much in the night and also in trying to “break the cycle” that she/we had got into, which had affected weaning etc. Sometimes, just having a fresh pair of eyes is what you need but Charlie went the extra mile in providing overnight support, then remote support, in getting us to a position where we could all function again and we got weaning sorted out as well.
Patient, professional, and thoroughly trustworthy, Charlie engaged well with all of us in the household and put everyone instantly at ease. We would recommend her support to anyone for whatever varying childcare needs they may have.
Mrs V Chapman, September 2020
Charlie came to us when our son George was almost 12 weeks old. He was a reflux baby who refused to sleep anywhere other than the sling!
She helped us get him into a gentile routine which straight away had a positive impact in terms of him feeding better and not getting so overtired. She then came to stay with us for five nights to help get him into a proper bedtime routine and to help him learn to self settle. It was amazing! Within a few nights he was sleeping in his own cot (in our room) from about 7:30ish onwards and waking once (if that) for a feed overnight.
Charlie was kind and gentle towards both us and George. We had no worries about leaving George in her care. We have been able to carry on the good work she started – I am writing while watching George self settle to sleep on his own for his morning nap! I never thought we would be in this position a few weeks ago.
I wouldn’t hesitate to recommend her (in fact I’ve been raving about her to everyone I know already!). If we ever have any sleep bumps in the future I would defiantly get her back in to help us. Thanks Charlie!
Mrs C Katwal, March 2020
If anyone is in need of a nights rest or regular help overnight Charlie is your answer.
We went home with very premature triplets and struggled so much at night. We found Charlie and we are so glad we did. We met her on the first night and she was just so calm and professional. Every family is different and she made sure she was doing things ‘our’ way. Nothing phased her at all. In the morning after our lovely full nights sleep Charlie had taken notes and even cleaned all our bottles ready for the next feeds. We felt refreshed and ready to go for the day.
We would have had Charlie for much longer but sadly covid 19 got in the way.
I totally recommend Charlie as a maternity night nurse. My husband and I are both health professionals and we wouldn’t hesitate to recommend Charlie personally or within our work setting.
We will use Charlie again in the future
Mrs J McCauley, March 2020
Ms E Hindley, October 2019
We felt reassured that Charlotte listened carefully when we told her about our child’s own needs and medical requirements. Charlotte was able to take this information on board and care for our daughters in an expert fashion. She offered us the most valuable advice that made such a difference to all of our lives! We adopted routines and plans set by Charlotte and each one had a positive impact. We were quite nervous about the prospect of sleep training, but Charlotte put our minds at ease and she carried out the training in such a sensitive manner. The training was a real success and we felt that our daughters were so well cared for throughout. Both daughters were very “at ease” with Charlotte and that made my husband and I feel so reassured.
We would recommend Charlotte, without hesitation.
Mrs S Paterson, October 2019
Charlie is such a calm and supportive presence, she understands the anxiety any new mum has and isn’t overbearing in anyway, just a huge help and relaxed company. It was like having an old friend come to stay – except one who will give you a full night sleep and is a fountain of knowledge on babies. The other great thing about Charlie is she won’t overload you with advice but offers just helpful tips when asked or if she can see you particularly need help on something.
We couldn’t recommend her more. We will miss her very much – she was a brilliant person to have in our lives during such a special moment for our family. Anyone that has her help is so lucky. Both our kids sleep like a dream and whilst we’ll never know for sure whether this is genetics or Charlie I can 100% say she helped us be the most relaxed parents possible during those first months and enjoy the experience as much as possible.
Ms E Hindley, August 2018
Charlie then provided a sleep training service for our daughter. We had heard horror stories about sleep training and so we were quite anxious about what to expect. We were delighted when the whole process was calm, relaxed and hugely successful! Charlie was very sensitive to our needs and listened to our concerns and we felt entirely comfortable throughout. Our daughter responded to the sleep training very quickly and we were over the moon that Charlie was able to achieve such a great outcome.
We would unreservedly employ Charlie again. She is trustworthy, extremely skilled and knowledgeable.
Mrs E Fulleylove, May 2018
Mr P Brannon, February 2018
The twins were born eleven weeks prematurely and we spent three months in a neonatal unit in hospital, before returning home. One of the boys suffered with an oral feeding aversion so had a Nasal Gastric (NG) tube fitted for milk feeding. Latterly a Percutaneous Endoscopic Gastrostomy (PEG) tube, inserted directly into his stomach, with milk supplied via a medical pump at reduced rate. Due to the nature of his feed regime we were setting an alarm every 4 hours to turn his machine pump on/off, as well as waking to feed our other son who was following a ‘normal’ bottle feed regime. We needed some quality rest and so contacted Charlie, who was very approachable and thankfully available to help us.
From the moment we met Charlie we were immediately reassured by her friendly but professional manner. It was clear Charlie was extremely experienced, very natural, genuinely interested and keen to get up to speed caring for our twins. Immediately Charlie took control and gave us our much needed sleep back. With minimal input from us as parents. Charlie was confidently able to do our son’s NG and PEG feeds, as well as medication via ‘the tube’. This did not phase Charlie in the least and she expertly dealt with the NG/PEG regime throughout the night. On occasions when our son had been poorly, Charlie alerted us when she was concerned, so we felt comfort in knowing that Charlie was watching so carefully over the twins. In the morning Charlie’s handover was excellent and a diarised note of everything she had done throughout the night was provided to us.
Our twins are now thankfully both thriving and the underlying medical issues have resolved. In addition to the night care Charlie provided, she has also cared for our boys on several occasions and we have felt totally confident in leaving our boys in her care. We have nothing but utmost praise for Charlie and would highly recommend her.
Mrs C Carolan, January 2018
Hence my call to Charlie. I wasn’t expecting miracles just help with a rough routine (it was early at 6 weeks) sleep triggers, feeding times.
Charlie arrived – just her presence seem to have a calming effect on Will. He snored throughout our first session!! Charlie helped me focus on the positive, and helped me identify patterns in Wills behaviour, that led to a routine that worked for everyone. Not everyone likes a routine but with a toddler, and a husband that travels regularly – it is my saviour.
I loved the fact that I could email / WhatsApp my ‘Will diary’ on a regular basis – sometimes much easier than a call. Charlie would help me identify patterns, answer any questions, and make suggestions. Her responses were always well thought through, and timely.
I could not recommend Charlie highly enough. She helped turn my screaming banshee (we didn’t name Will for the first six weeks, and so he was known as the banshee!!) into a very happy little boy, who arguably is now calmer than his sister was at the same age.
Mrs A Travers, January 2018
Having that level of support from Charlie from when Emily was just a couple of weeks old made all the difference to us this time round. It gave me some much needed rest and I could completely relax knowing that Emily was in such good hands. Emily seemed totally at ease with her from the first night onwards. Charlie was also a great support, always willing to listen to the challenges we were facing and suggest ways to try and help. She suggested ways to improve sleep routines as she got older too and was also incredibly patient with me when I slipped back into bad habits from time to time! Having Charlie’s help during those first few months was the best decision we made, and I really can’t recommend her enough.
Mrs L Darbyshire, September 2017
Charlie’s vast experience and knowledge of all aspects of newborn care and baby sleep patterns sets her apart from others in her field and makes her a very reassuring person to have around. As well as caring for the twins throughout the night so that we could catch up on sleep, Charlie gave us so much help and advice when we chatted at the beginning and end of each shift, helping us to navigate our way through the first few months of juggling two babies and a toddler. Her advice was invaluable in helping us to get the twins into a good routine, which really paid off, as by the time she finished working for us both babies were sleeping through the night. Our eldest son also loved her and she gave us lots of helpful tips and advice on dealing with his sometimes challenging toddler behaviour!
Charlie is fantastic night nanny and we would highly recommend her to other families’.
Mrs S Paterson, July 2017
She is a very easy and relaxing person to be around and it didn’t feel like and intrusion. I highly recommend her services’.
Ms H Badelek, October 2016
Mrs C Van Heck, August 2016
Mrs N Goldsby, August 2016
She pinpointed the problems and within a few weeks both kids were eating solids, night time waking was reduced and we had sleep trained them. It was not easy but Charlie was patient, warm, empathic and completely understanding of how hard the process was at times. It was such a relief to be able to really go through our routine with someone and talk at length about what to do. Charlie gave us options for routines and was never pushy. We would recommend her in a heartbeat and we honestly wish all struggling parents had someone like her to come alongside and guide them. Our family cannot believe the changes she has wrought in a relatively short space of time and we are so grateful to her’.
Miss E Freemantle, August 2016
She stayed on and off from my daughter being 10 weeks until a week of sleep training at 7 months. The week of sleep training not only resulted in my daughter sleeping through the night but my partner and I were both ill and having Charlie was an absolute God send. We gave her a key so she could let herself in at 9.30pm and we were already in bed knowing we’d have a full night’s sleep – bliss! My daughter instantly bonded with Charlie and she was absolutely brilliant with her. She has looked after her during the day as well as nights and also a couple of 24 hour periods.
Charlie is great company and really helped me through some tough times with a baby that was quite a persistent daytime crier. Being able to chat to someone so experienced was invaluable. Having a good night time routine was essential for us having the energy to cope during the day. If I go on to have more children I will be booking Charlie in again with no hesitation!’.
Mrs P Briggs, September 2016
Mrs A Travers, April 2016
Charlie came to us and not only gave us some much needed respite, she got Ella sleeping through the night, giving me back my sanity! Charlie was fantastic with Ella, whom adored her. She also was very understanding and patient, working with us to provide a plan that we were able to stick to. She has been incredibly supportive since and has provided guidance and answered my many questions when they’ve come up. I can’t recommend Charlie highly enough’.
Mrs C Hewitson, May 2016
‘We contacted Charlotte out of desperation to help our 7.5 month old son learn to be a better sleeper and sleep through the night. M had been a terrible sleeper since birth, waking every few hours, either needing to be nursed or fed back to sleep, or endless dummy put-back-in’s. It was wearing us all out, making us miserable and most of all affected M’s health as he couldn’t rest when needing to recover from colds or coughs. From the initial telephone consultation with Charlotte I felt assured that we’d found the right person to help us all get a better night’s sleep.
Charlotte visited our home a week before the sleep training started to introduce herself, review our current routine, talk through the problems we were having and how she would go about making M a better sleeper. We found this really useful to put any questions we had to Charlotte before the training started. It was also lovely to see how well she interacted with M, she clearly adores children, and we instantly felt relaxed.
We were naturally anxious about the training as all of M’s sleep props would be removed, no dummy, no music etc. but Charlotte immediately put our minds at rest. She talked through how the process would work and what to expect. Charlotte tweaked our day routine which helped M increase his food intake and instantly meal times became less of a battle. Charlotte was extremely thorough during the sleep training week, when we were left to put M to sleep on our own, there were even comprehensive notes for what to do when things didn’t go to plan and M struggled to settle during the sleep training week. We felt so reassured having such support and it gave us the confidence to continue teaching M the methods Charlotte had put in place.
My husband was sceptical and really didn’t believe M would sleep for 11-12hrs by the end of the 5 nights that Charlotte was with us. By night 5, M was sleeping 11.5 hours without waking!
It is like we have a different child. We are all so much happier and feel quite indebted to Charlotte for turning our lives around. Charlotte taught M to self-settle, so when if he does wake up in the night, he can get back to sleep himself. When we now put M to sleep, we draw the curtains, say goodnight and walk out the room. It really is amazing and feels like a weight has lifted off our shoulders, when we used to dread bedtime
Charlotte was always extremely professional, positive, and re-assuring; we have so much to thank her for. She went beyond our expectations and by night 5 we were sad to say goodbye. We cannot recommend Charlotte enough; she is truly brilliant and has really helped make us a happier family’.
Mrs E Fulleylove, May 2016
I loved that I could ask her for her expert tips and guidance on weaning, sleep and other baby related issues! Charlie is very proactive and gave our daughter lots of time outside in fresh air and opportunities to play with other children and to go on new adventures. She used her time well, helping out with housework when our daughter was sleeping for example. Charlie is reliable, flexible and organised, I’m impressed at how she manages her busy schedule. Charlie is the most wonderful nanny and I highly recommend her’.
Ms S Snell, October 2015
I must have asked her over a million questions on everything from high chairs to meal ideas and am now in possession of all the answers!
It was so lovely to have someone so competent, approachable and knowledgeable to chat with and her manner with the boys was spot on perfect.
Charlie is quite simply someone every mother would benefit from having in her house and her ability to bond with everyone around her makes her a complete pleasure to have in your home.
I feel incredibly lucky to have met her and so pleased my boys got the benefit of her experience’.
Miss A Wilson, 2015
E Wilson, July 2015
She has lots of advice which is tailored to the particular situation with practical suggestions on how to change or improve things. She is very experienced at looking after multiples. Following on from the initial placement, Charlie carried on with the occasional night on an ad/hoc basis between April and July 2015. I would thoroughly recommend her as a nanny’.
Mrs K Burgin, 2015
She did not push any particular method on us but had great insight and suggestions in areas. She performed her duties with ease and often went beyond those when she had a spare moment or two. Whenever it was time for her to leave, I felt incredibly well set up for the rest of the day; bottles would be cleaned and ready to go, laundry done, folded, and put away, a diary set out to refer to with any information I might need for later.
To say the very least we missed her help when she was gone and I wish I had scheduled for her to stay with us for longer’.
Mrs C Clark, March 2015
We felt very at ease leaving Charlie with him and she discreetly brought him to me for feeding during the night. She was very reliable and always on time. We were also very grateful that she came a couple of nights early so we could pop out for supper, a real treat! I would highly recommend Charlie to anyone’.
Ms J Bowerman, November 2014
The boys were feeding and sleeping consistently through the night by sixteen weeks. Although this is not guaranteed! She conducted herself professionally, respected confidentiality, and offered the highest standard of childcare. She was actually a pleasure to have around even though I spent most of her shift asleep! Charlotte was extremely organised and the babies’ room and equipment was always tidier than when she arrived. I sincerely hope that someone else benefits from her warmth, attentive care, and inviting personality. I do not plan any more children after triplets! But, if I did, then Charlotte would be the first person that I called’.
Ms B Filgueira, November 2014
She also was very discrete and made me feel at ease whilst expressing and breastfeeding, fitting in at home well. Later on, Charlie did some days for us as well while I went to work and I felt confident leaving her with the children who she enjoyed taking out to the park and on trips. I would recommend Charlie as a nanny’.
Mrs T Macbeth, August 2014
Charlie gave excellent one on one attention to our twins as required and was also a vital information giver to myself who by my own admission was a very inexperienced Mother. We could not have been more grateful for this at what you can imagine was a very daunting time. It is without reservation that I would recommend Charlie to any parent/family. She is an articulate, well presented young lady with a wealth of experience. She fitted into our family instantly and our twins warmed to her on the first night she started with us when they were only 4 weeks old’.
Mr and Mrs A Hall, July 2014
Charlie looked after our boys with care, providing cuddles and support and with her knowledge of caring for babies, gave us immense peace of mind whilst catching up on sleep and eventually we made it out for the odd meal/evening out. Charlie was a much-needed help with the never-ending routine of feeding, winding, changing, settling and sterilising during the early days. We are thrilled to have found help looking after our twin boys with Charlie and would highly recommend her in the future’.
Ms J Bridges, June 2014
Her professionalism, efficiency and expertise were invaluable, particularly in helping us get the babies sleep through the night. She is easy to have around, extremely tidy, has high standards of cleanliness and is lovely with the babies. She really made a massive difference to us and I would have no hesitation in either recommending her or using her again. She had some great suggestions for sleep training and gave me a badly needed break at night to sleep. I had no concerns whatsoever in leaving my babies in her sole care through the night, knowing that if there ever were any issues, she would wake me if needed. I can’t recommend her highly enough’.
Mrs G Sherlock, February 2014
Charlie would bring the baby to me and nudge me awake, and sometimes I couldn’t remember if I was dreaming or if it had actually happened! She was fine with me in this half-conscious state, no criticism at all. She’d bring me water, take the baby away to change and settle her and let me get back to sleep as quickly as I could, which made me a much more rational person. She’s also very discreet and intuitive; she will be how you want her to be: if you want to chat, she will, but she knows if you are tired and just want to be left in peace. I completely trust her and would recommend her to anyone – she is a real gem!’.
Mr and Mrs G Gestetner, August 2013
Mrs S Walmsley, July 2013
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